FAQ

• Why shop at FOSY?

​With high quality clothing, unique designs and an inspired family story there's a lot to love about FOSY.

 

• ​What separates us from other brands?

When you purchase an item of clothing, 5% of all profit go towards supporting Cancer research UK. There isn't another brand out there pushing the message of saying YES more to get outside your comfort zone. We are also looking to run charity events in the future. So will you join the journey?​

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• Where are the clothes produced?

​​With a network of over 140 production hubs in 32 countries, Gelato offers a localised approach to printing and fulfilment. This means your orders are produced closer to your customers, resulting in faster delivery times and a reduced carbon footprint.

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• What if I'm not satisfied with the product?

​​If you are not satisfied with the quality of a product, please get in touch with us within 30 days of receiving the item and we will do everything we can to investigate and find a solution.

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• Shipping and returns?

Due to the clothes being printed through gelato, we currently do not support returns or provide a return address because the products you order are personalised and made specifically for each order. Should you want to submit a new order, you will be liable for the costs of the new order.